Beware of Deriv horrible service

I am writing to express my outrage and disappointment at the ridiculous delays I've been experiencing with the document review process for my Deriv account. It's been THREE WEEKS since November 27th, and I've been jumping through hoops, providing every document under the sun, including bank statements, proof of income, and tax certificates.

But despite my cooperation, your team continues to drag their feet, requesting additional documents in piecemeal, like they're trying to torture me with bureaucratic red tape. I've reached out to support multiple times, and all I get are empty promises that my query is being "prioritized." Prioritized? Are you kidding me?

I demand to know why your team can't request all necessary documents at once. Is it too much to ask for a streamlined process that doesn't leave customers hanging for weeks? I expect a swift resolution to this matter, and I expect it now. I want my account unlocked, and I want my funds released. Anything less is unacceptable.