

Derby Supermarket
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Derby Supermarket across 2 reviews. Derby Supermarket hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Derby Supermarket? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
utterly disappointed,staff are unprofessional and a simple refund couldnt be issued.butter was purchased ,the wrong brand and went to return literally 5 min later,they say they dont do cash refunds i paid by card and they couldn't refund there as well,u can take my cash and card but u cant return the money,your staff dont no whats going on,please teach them customer service and how to be polite,greet and say thank you simple etiquette!!!!i used to shop there every day,but no longer will!!!
1 reviews | Active since Jan 2026
utterly disappointed,staff are unprofessional and a simple refund couldnt be issued.butter was purchased ,the wrong brand and went to return literally 5 min later,they say they dont do cash refunds i paid by card and they couldn't refund there as well,u can take my cash and card but u cant return the money,your staff dont no whats going on,please teach them customer service and how to be polite,greet and say thank you simple etiquette!!!!i used to shop there every day,but no longer will!!!
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