NPS Score
0
Recommended: Likely
Oct '25 - Sep '26
Frequently Asked Questions About Department of labour Pinetown
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Hellopeter has tracked Department of labour Pinetown across 3 reviews. Department of labour Pinetown hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Department of labour Pinetown? Write a review to help others decide.
Recent reviews (2)
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Share Your Experience1 reviews | Active since Jul 2026
Outstanding customer service
Today I visited the Pinetown Department of Labour, and I must say the service was outstanding from start to finish. From the security personnel to the information desk staff, and especially the lady who assisted me with capturing my application, everyone was professional, friendly, and helpful. Unfortunately, I forgot the name of the lady who helped me. She is fair in complexion, Xhosa, and she is married. She deserves all the flowers because her service was truly exceptional—110%! She was patient, kind, and made the whole process smooth. I arrived at around 10:00 a.m. when the office was quite busy, but the queues moved efficiently, and I managed to complete everything on the same day. Compared to all the Department of Labour offices I have visited, Pinetown takes the crown. Thank you to the entire team for your excellent service. Keep up the amazing work!
1 reviews | Active since Jul 2026
Outstanding customer service
Today I visited the Pinetown Department of Labour, and I must say the service was outstanding from start to finish. From the security personnel to the information desk staff, and especially the lady who assisted me with capturing my application, everyone was professional, friendly, and helpful. Unfortunately, I forgot the name of the lady who helped me. She is fair in complexion, Xhosa, and she is married. She deserves all the flowers because her service was truly exceptional—110%! She was patient, kind, and made the whole process smooth. I arrived at around 10:00 a.m. when the office was quite busy, but the queues moved efficiently, and I managed to complete everything on the same day. Compared to all the Department of Labour offices I have visited, Pinetown takes the crown. Thank you to the entire team for your excellent service. Keep up the amazing work!
1 reviews | Active since Jun 2023
Rejected claim
Application was submitted on the 4th pf February 2026 , they gave me 4th of March 2026 to come back and sign again , when i was at the branch they was a very rude gentle man he normal seats on the right hand side in the enquirers, he never checked on the system he just gave me the 7th of April 2026 to come back and sign , until today never even received my 1st payment , went to visit the branch 23rd Of March 2026 they told me my claim is rejected due to missing document 2.8 form , Salary Schedule , of which I submitted all this forms on the 4th of February 2026 , than i re submitted again and they told me I must come back 13th April to sign for the 1st time , this is very poor service im struggling since im unemployed, this was not my fault it Labour error they must fix it they told me they wont fix this they are busy with financial year end cut offs and also due to easter holidays my claim will seat on rejected even if they got all the documents please intervene if no respond i will take this action further to my political party labour desk, and when i asked to speak with the branch manager they said management is too busy to attend small quires
1 reviews | Active since Jun 2023
Rejected claim
Application was submitted on the 4th pf February 2026 , they gave me 4th of March 2026 to come back and sign again , when i was at the branch they was a very rude gentle man he normal seats on the right hand side in the enquirers, he never checked on the system he just gave me the 7th of April 2026 to come back and sign , until today never even received my 1st payment , went to visit the branch 23rd Of March 2026 they told me my claim is rejected due to missing document 2.8 form , Salary Schedule , of which I submitted all this forms on the 4th of February 2026 , than i re submitted again and they told me I must come back 13th April to sign for the 1st time , this is very poor service im struggling since im unemployed, this was not my fault it Labour error they must fix it they told me they wont fix this they are busy with financial year end cut offs and also due to easter holidays my claim will seat on rejected even if they got all the documents please intervene if no respond i will take this action further to my political party labour desk, and when i asked to speak with the branch manager they said management is too busy to attend small quires