Home affairs marriage horror.

We were given a date if the 21 October 2026 to sign for marriage. We got there with all that was required we were given forms to fill in as we did at just before signing, the marriage officer said No, she will not continue because she is not happy with the wording on the *** "non marriage certificate". We previously underwent the process with the immigration officer and there were no faults ever detected. All verifications were done there hence the date was being provided. We were then sent by the marriage officer lady to see the "supervisor" regarding the *** letter and she just said : " Well, we're not going to accept this letter, go change it to the wording we would use or go to a different home affairs office". We further got ahold of the ***, ***'s contact details (we reached out to them to no avail, phones just rang) and *** (Mr. Moodali) who sent us to speak to a woman named "Violet" who further refused to assist even hear what it was that we were sent to discuss with her. She was shouting in the middle of the office for us to tell her who gave us the office manager's number and who sent us to her.

This was becoming something else from the main event being getting married with family having travelled to celebrate this to beginning verbally humiliated by the marriage officer and Violet in the middle of the home affairs with other clients watching like we were attempting something *******.

It's rather disappointing that we are unable to receive services as tax paying citizens of ZAF and such behaviour at government offices go unpunished, the employees treat us in an ill manner because they know that nothing will happen to them giving bad service to the public.