Terrible, Rude and Heartless Department of home affaris employee

My daughter went to Roodepoort department of home affair this morning to apply for a child birth certificate. She was told to go and apply at Limpopo because the baby was born there. My contact details *** Below is what their Website say

Yes, you can apply for a birth certificate in a different province from where the child was born in South Africa. You can visit any Department of Home Affairs office countrywide to register the birth or request a certificate, as long as you have the required documents. Key Details: Application Location: Applications can be made at any Department of Home Affairs office or South African Embassy (if abroad). Required Documentation: You will need to present your ID, the other parent's ID (if applicable), and the original hospital proof of birth (DHA 24/PB). Deadline: Registering within 30 days is free; after 30 days, it is considered a late registration. Important Information: A birth certificate is crucial for accessing government services and travel. If you are not in the same province as the child's other parent, you may need to provide a formal letter and certified documents. South African Government South African Government +5 You cannot apply online, but must visit a Home Affairs office in person. Ancestors Research South Africa Ancestors Research South Africa