Zama

I dont know if it reallly fair for Edutel Higher Education to ask me to pay cancellation fee for my registration i sent so many emails to them, 1st i did not receive anything from them, i only saw on my payslip that Fundi loan is Deducting while Edutel didnt say anything i even registered with another institution when i asked them to cancel and pay back Fundi loan their money they said i must pay 2500 for cancellation how???? Because it not my fault that they did not communicate with me and i dont have anything from Edutel Please help me with this because i can not pay for nothing