Thembelihle primary school is refusing to assist a child

Pleas help me I have a child by the name Unalo Khayone Ndlovu who is at Thembelihle primary school. I have app**** for a foster car grant for the child as his parents passed away.

At Thembelihle miss Swelankomo the teacher is refusing to assist to sign the necessary forms for the child. She told me that she won't do it! It's been two weeks now trying to get some help from the school but no luck pleas help me.

Sindiswa Ndlovu