Shocking Service

Absolute shocking service!!! Once you have paid, your enquiry disappears into thin air. Imagine I have to remind them to process the payment and acknowledge the receipt so they can start working and help them find your details in the system

After several phone calls to the regional office, it is clear the service is not focused on paying clients' needs but rather on their own time and effort when they feel like helping and doing a job they already get paid.

The SLA of 4-6 weeks feels like an eternity, especially when it's just for them to wake up. The prolonged wait only adds to my frustration and impatience, making it seem like getting any response is a stroke of luck.

One example of why so many people leave the country is infested by lousy service !!!

I'm 100 % sure there will be no response on this, as they are too lazy to read this anyway!!!