poor rediculios service no care aditute department education

my name is tercia agnew I gave my resignation in may this year 2018 I jwas informed that I will received my pay out plus minus 1 week after I finished of . I finished the end of July 2018 . I have being calling the department pay out department everyday for 3 weeks and keep getting different answers I am 56 I gave up my place to relocate to cape town now I am stuck in a guest house that cost a lot of money waiting for my pay out to be able to move I was promise a week ago my money. every day a new answer and the 60 days I over this week still no answer this morning. poor service once again president of south Africa you want education this is why we leave the department .........I left a message for the supervisor to call me still waiting .......employment number ********** 1 pension number ********** 0 thank you tercia agnew