May I receive my two outstanding payment for Educational Assistant for June and July 2025.

I am typing this email with great concern. I am an Assistant Educator at Kwanele Primary School and I commenced on 02 June 2025. During the June school holidays it came to my attention that my team members got paid their first stipend and I didn't receive anything.

I submitted all required paper work and banking details accordingly. When the shool reopened I notified our admin that I haven't gotten paid and he started following up as he was also concerned. Unfortunately we were not receiving any positive feedback or progress in my case.

The head of the school asked if we all got paid and we told her I haven't received it. It was a great shock to her because she wasn't notified but we notified her the same week the schools reopened on July. My team members even received second stipend while I haven't received anything. I followed up with my Admin and eCadre. They were all trying to assist but we were not getting any help. Even my Principal tried to assist as we tried calling Kwantu daily and the line was not going through.

There was a development that I do not appear on Kwantu portal list. I tried to get hold of Kwantu and they say our Admin is the one who should put me on the school portal. He tried to do so but it kept on saying invalid ID. I asked Kwantu to assist with putting my information on the system, they can even varify with the school if they have to.

It hurts me that I'm being taken pillar to post, back and forth messages without progress yet I was availing myself and showing up to work because I need this job. I have completed certificates and online workshops with Teachers Connect and Department Of Education.

I am hopeless and helpless because the school is trying to help and they are also not winning. May I kindly receive my two outstanding stipends that are due. I see I won't be getting my job back but all I need is my stipends.