I'm not happy with Cosmo west school

Good day I app**** early for grade 1 learner, I was accepted at Cosmo west primary school even though I wanted tirisano mmogo primary school As her sister is attending at Tirisano mmogo,I had no problem, Today I went to Cosmo west primary school they sad they don't want my bank statement as proof of resident yet I app**** online using my bank statement, they telling me that maybe I should go to labour for what I don't know