Grade 8 application for my son

L I have app**** on the 26 June 2020 at 9:06 . I have currently 2 sibling at the school I live with in the area and I have submitted documents at the school . However on the 30 November 2020 my son was still not placed and had notes on the DGE system saying no documents received! I then went to the school the very same day meet with principal Mr Meyer from Sir John Adams and he indicted that there is no documents as he will not accept any I should go to the department. On the 30 November I meet with Mr Johan at the department who’s then was unable to assist as the system was offline however he took my details and I was number 9 on his list and he promise to call me . I text him no reply , I then went back to the department on the 11 December,on my arrival I meet with Mr Johan and Mrs Kemmy they both promise to asssit me and she even told me she can see I app**** on time . Mr Johan asked me to email him my personal login inorder for him to upload documents and then he will be able to place my son . I email him on the very same time and I have also once again successfully uploaded my documents. Since he doesn’t take any calls or return email or calls . On the 25 I called the department again and they give me number for Anasticia who informed me she can’t help I have to call Mrs Kemmy and she give me he contact details . I called Mrs Kemmy on the 25 Jan 2021 and she was extremely rude advice me to sent a an WhatsApp which I did . No reply for 2 day I sent a follow up and then reply be patient! I requested that I come an see them she advice they not seeing parents .

I then follow up on daily no reply and then Monday she informed me the south school has reach full capacity..as there are over 200 kids not placed

My question is that I have app**** on time and meet all requirements they promise to assist me last year already and now my child doesn’t have a school . They don’t answer phone Mrs Kemmy is extremely rude not sure why is she into the field ! Called Anasticia today at 9:15 she advice that she can’t see my son application on the system I should text he she will call the engineers I did that until now she hasn’t read my message and doesn’t answer my calls .

I am not calling any favors here ! I app**** on time and meet all requirements and Mrs Kemmy and Mr johan promise too sort it now they ignore me this is sad . I would really want the manager or Mr Kemmy to address her today at presidents high she asking parents to leave the school like dogs and refused to help