Education department Fail

As a mother of a grade 7 learner I was excited about getting my son ready for High school. He was so excited. And with the new system in place it was suppose to be easy to apply to schools. Only it wasn't. It was a headache since the day online application opened. The system crashed a few times. It took me forever to get it completed. We app**** to 10 school's. Every single 1 came back over subscribed. How was every school full?Apparently due to Covid-19 the acceptance numbers got cut. I then wrote letters of appeal. I've also been trying to contact the education department and meto office for assistance but my calls never get answered. So end of October my husband got a call from a lady who said she was from the Education department and she had an opening at Garlendale High school we just needed to call and do the necessary. Which I did that very same day. I completed the application and sent report and certified documents within record time. And I've been calling about twice a week since then for feedback but they have given me nothing. I just called the school and a lady told me to call back the end of January 2022. What a laod of ****. So they want him to start a new year falling behind. This is nonsense. My son still doesn't have a high school. I like to get school clothes sorted before the new year and I can't because he still doesn't have a High school. And the education department is impossible to get hold of. Emails bounce or if goes threw it doesn't get responded to, minimal contact numbers are available and the 1 or 2 that is available doesn't work or just rings. So what am I suppose to do. I've been doing everything right from day 1. And I've been running around ever since. I'm stressed, annoyed, angry and tired. Schools Close Today And I'm Still Running!!!!!