Bullying at school

I went to the circuit office in Phoenix to seek assistance about bullying at school. I was referred to the circuit office to consult Dr. Singh hoping to find a safe enviroment for my child. She has chairs in her office but never offered me a seat. She bluntly refused to hear me out. She referred me back to school and told me to deal with the principal. No skills in dealing with issues that could be life threatening. Its shocking to find a person like that given a position to manage school issues. No people skills. Rationality is intelligence , not Academic Qualification