**** poor service and a worried customer....

My 2018 Hyundai Creta got sent to this company for repairs under an approved warranty claim. I asked for some other touch ups (for my seperate payment as I'm the 2nd owner of the car, bought her with less than 68 000km on the clock). The quote I received was so vague that I tried getting in touch with Ernest 3 x times on Friday, 28/7/2023 - he will call you back, yes ma'am, we understand that it is urgent, but he is currently with a customer currently. (I'm one too, btw). I'm still waiting for a call.

After reading all of the reviews on several online platforms of other unhappy customers regatdin this company - when I get my car back, I am going to have to spend a lot of money to have every single thing checked on her- under the hood and elsewhere. MY GUT FEEL: theft and cheap part replacements that i won't even notice until my next service late in 2024.....

Warranty repairs on my vehicle do not warrant 2-3 weeks minimum without a vehicle (sold my VW Cross Polo and Nissan X-Trail a year after my husband passed away and bought the Creta in Feb 2022). It is the infamous Hyundai white paint peeling problem plus rust on my driver door and the repair areas are very small.

I'm a Customer Service Representative where I am employed and also a Key Aacount Manager for 50 of my own customers. No call back after me phoning them 3 x times to urgently call me back? They will not last one week where I work with this **** service.

A Sales Executive at Nissan Boksburg told me (when the X-Trail went in for a recall replacement of airbags) to only ever take a car to a certain auto repair place in Boksburg. That is where my Creta will go for the touch ups for my account.