Centre Panel beaters horrible customer service

The worst horrible attitude, this people was suppose to call me after they received approval from our insurance to book the vehicle in, they did not call until I gave them a call on the 22nd February 2018 and they told me they are busy and can only bring in the vehicle on 06 March 2018 because they have to pre order the parts to this day which is the 06 March there are no parts ordered and now they telling me the vehicle must now be booked in on the 19th March 2018 and this with attitude because I must pay excess first. This is horrible service.

I have to start this over, I am not taking our car there.