very disappointing experience with my De'Longhi coffee machine paid R12 000 and cannot use it. want my money back. Does

very disappointing experience with my De'Longhi coffee machine I have had a very bad experience with my De'Longhi coffee machine from day one. I bought the machine in December, and I have used it fewer than 10 times. Despite this, the machine has already been sent for repairs twice. Unfortunately, after being repaired, the machine is still not working properly. For a machine that cost me over R11,000, I am extremely disappointed with the quality and the service experience. I expected much better from De'Longhi, took it in for repair by Macro Krugerdorp February and in same week again did not work.