Poor after sales service

We purchased a Eletta Cappuchino machine from Dion Wired at the end of March 2015 for R10 000. The machine has now stopped frothing the milk. When I called, I expected a quick service response but I was told to take it to the local repair centre in Cramerview. The staff there were friendly but I was told it would take at least 2 weeks to get repaired - this is completely unacceptable for a brand new appliance that cost R10 000.