Don't do business with the De'Longhi group

It took De'Longhi 2 months to do a simple a repair on my coffee machine. I'd call to get updates and staff would have no idea were my machine is. When you call and they don't feel like talking to you, they'll simply pick up the phone and put it back down in your ear. Staff would promise to call you back and wouldn't deliver on that promise. On top of that they charged me an completely unreasonable price. Totally 2.5 gran, half of the invoice was allocated to a plastic valve. The same amount was charged for an entire new grinder. I strongly advise you take your business elsewhere - avoid De'Longhi and their subsidiary's products. Their service is the worst I've ever experience