No service from Dell and Takealot

I bought a Dell Laptop from Takealot.com in December 2023, during June 2023 the laptop died, I have send the laptop in for repairs - a week later I have received the laptop back - not repaired - apparently no fault found. The laptop switched on and worked till the battery was flat, and died again. I bought another power supply unit in order to get the laptop working, thus the psu is faulty. I have send the psu back for a warranty claim, now 3 weeks later and I still don't have my psu back. I will never ever buy another Dell laptop, it is really a inferior product, without any backup warranty. Takealot is even more useless than the junk they sell, they buy and distribute from useless companies that hide behind them, and you can't talk to anybody that is willing to help. I will never ever by from Dell or Takealot again, and I will not recommend any Dell equipment to anybody. Stay away from Dell and Takealot!!