JW
Johan W

1 reviews | Active since Nov 2011

26 Jan 2017, 16:57

It is hell to deal with Dell.

<p>I have a service contract with them to repair within 24 hours. Tomorrow it is a week and I am still waitiing. Was promised that my computer will be fixed today; nothing happened. Promised again it will be done tomorrow. Difficult to deal with them; the call centre redirect you to someone in India which make communication difficult. A brand new computer should not cause problems within a year.</p>

0
Replies (1)
JW
Johan W's update02 Feb 2017, 20:04
Reviewer Update

After a week of waiting the mother board had been replaced, but two days later I got a black screen. Again after a lot of promises and fighting for service the mother board has been replaced again. That tells a lot of the quality of Dell components.