Dud Dell tablet

<p>I bought a Dell tablet from Matrix Warehouse in October 2015. Since then it has been returned several times for repair, none of which have solved the problem.</p> <p>I returned it again on 3.9.2016 CRO ********** 9 and am still waiting for it to be fixed.</p> <p>I get conflicting reasons for why it is taking so long, one person told me that the technical department couldn't find anything wrong with the device so they were testing it, another person said that they were waiting for a part from overseas and another told me that the hard drive was being replaced. I have no idea who, if anyone, is telling the truth.</p> <p>Despite being offered a replacement, a credit or a refund, none of these offers have been honoured and it is now one calander month that I have been without my tablet or the means to replace it.</p> <p>Clearly Neither Dell nor Matrix cares about customer satisfaction.</p>