Dell laptop purchased giving problems from start
Dear Mr. Stewart van Graan,<br> <br> The first ever laptop I purchased was an entry level Dell laptop. At first all went well and then my hard drive started giving me problems. I took it back to the supplier who did I don't know what with it but since I got it back my battery would not last very long and if I let my battery run flat then my laptop will not boot up! That's about as technical as I can get as I'm very much a novice. Tried calling Dell 13 April 2015 to get to talk to someone that can relate to what I'm going through but I keep being put through to Technical support which may make sense but I just feel that I got a bum deal from the start! It costs money to take your laptop to anyone to run tests but I already did that and the diagnostics cannot \see"the hard drive...<br> <br> I would please like Dell to investigate my allegations and then tell me truthfully whether I am just a lost cause as a first time Dell laptop user or were some of the components of my laptop ******* from the day of purchase.<br> <br> I may not know a great deal about computers but I would just like to be treated fairly and with respect and for someone to take the time to speak me as a human being please.<br> <br> Thank you<br> <br> """