DAMAGED 'NEW\ LAPTOP - DELL"

Bought a top of the range Dell Inspiron Laptop and not even a week later the computer just started shutting down giving 3 loud audible beeps. Work for a while and then again inexplicably shut down?<br> <br> Reported this to Dell via the India based RSA technical services group and management and many phone calls and much frustration later, no resolution. Tried customer services in RSA, same result and as a result had to buy an new laptop (not Dell) an the original supplier kindly offered to refund me for the original purchase and take the Dell back. <br> <br> Reason I went with Dell is that they were reportedly meant to have the best technical support....clearly NOT!