CC
Corne C

1 reviews | Active since May 2016

06 Mar 2018, 06:31

You can't always rely on Defy

I've logged a service request online more than 2 weeks ago after I couldn't get through to the numbers. I haven't even received a receipt of acknowledgement. My fridge is under warranty and notsealing propery, resulting in money waste ie ore electricity and food going to waste

0
Replies (1)
Defy Appliances
Defy Appliances's reply06 Mar 2018, 08:05
Official

Hello,

Thank you for getting in touch. We'd like to apologise for the delay in service you've received and we'd like to have this resolved for you as soon as possible. A member of the Team will be in touch - please can you provide us with the following information:

  • Name and surname
  • Contact number
  • Email address
  • Area of residence
  • Reference number (If applicable)

Many thanks,

Defy Brand Team