You "Cannot" rely on Defy....

Just to follow up on my last complaint from March 2021, my fridge was replaced by Defy for a THIRD TIME.

This weekend 27/01/2024. the unit has once again failed to cool sufficiently. My food is spoilt and my family is without a fridge once again. I have contacted Defy this morning for assistance regarding this defective product and as the unit is no longer under warranty, all repairs will be for my cost. I believe that the Manufacturer should take some ownership of repairing this defective unit as there have been so many failures. The Customer care agent I contacted was very helpful and was able to call up my record on the system and informed me of the warranty period expiration. Unfortunately, she confirmed that the unit is no longer under warranty to cover the diagnosis and repair.

From this experience clearly...You "CANNOT" rely on a DEFY