You can rely on DEFY to complicate your life

My husband and I purchased a DEFY washing machine from GAME last year May 2014<br> <br> About a month ago our washing machine decided that it would no longer see a full cycle through by stopping before the final spin of the load<br> <br> We then contacted GAME who communicated with DEFY and a technician was sent to our house on the 19th of January who explained to my husband that this was a normal occurrence and should it happen again,we need to take the washing out and put the machine on spin ONLY-I have tried this trick numerous times since his visit and I am yet to be successful and lifting wet washing out of your machine is no easy task,especially when you are pregnant <br> <br> When contacting Anton our technician from DEFY to explain that we were still experiencing the same problem he said that we would now need to deal with Fred who was assigned to the job and Fred told us that Sharky was handling our request -no one has arrived<br> <br> I then contacted DEFY head office in Cape Town yesterday and dealt with Ronald who confirmed that a technician would be sent out to us either yesterday or today-we are still waiting<br> <br> Possibly they are stalling in order for our warranty will be forfeited<br> <br>