you can rely on defy for nothing

No service , no feed back. Even getting hold of the service department, is impossible. I bought a fridge in November. within 2 weeks it stopped working.After 2 weeks the technician came out to fix my fridge.2 weeks later it stopped working again. I cannot get hold of any1. the phones ring continuosly at the Denver service branch. the receptionist transfer my call, I am on hold for what seems like forever. Then the line get cut. . I left my details with the receptionist and I am still waiting for some one to contact me. I don't know what to do anymore...