hC
helen C
1 reviews | Active since Sept 2014
04 Sept 2020, 08:51
YOU CAN NO LONGER RELY ON DEFY
What on earth is wrong with Defy!!! Stove is under guarantee. Senior technician came two days ago. Was supposed to come today to repair. Says Defy have no hotplate or bottom element for my stove? Why is the stove so faulty and why have they no spare parts? No element or hotplate! What a joke. You can no longer rely on Defy......stoves don't work and they have no spare parts to repair stoves which are still under guarantee.
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Defy Appliances's replyOfficial
07 Sept 2020, 14:02Hello Helen,
Thank you for getting in touch and we'd like to apologise for the delay in service you've received. The Service Team has advised that a technician will be calling out to you today to attend to your repair. Please let us know if you have any further concerns, we'd be happy to help.
Kind regards,
Defy Marketing
Thank you for getting in touch and we'd like to apologise for the delay in service you've received. The Service Team has advised that a technician will be calling out to you today to attend to your repair. Please let us know if you have any further concerns, we'd be happy to help.
Kind regards,
Defy Marketing
Defy Appliances's reply07 Sept 2020, 14:02
Official
Hello Helen,
Thank you for getting in touch and we'd like to apologise for the delay in service you've received. The Service Team has advised that a technician will be calling out to you today to attend to your repair. Please let us know if you have any further concerns, we'd be happy to help.
Kind regards,
Defy Marketing
Thank you for getting in touch and we'd like to apologise for the delay in service you've received. The Service Team has advised that a technician will be calling out to you today to attend to your repair. Please let us know if you have any further concerns, we'd be happy to help.
Kind regards,
Defy Marketing