yes

I called Defy call centre on 17th February 2020 to report a side by side fridge/freezer that is not cooling. I have been given a job no and advised someone will call me within two working days. To date no one has called, I have now spoken to a manager and she said she is going to speak to the regional manager and call me back. I am still waiting while everything is rotting for the past couple of days. This is very poor after sales service and I will not recommend defy appliances to any of my family and friends.