Worst service at defy repair center and pathetic defy PRODUCT!!

In 2017 I purchased a defy frost free fridge I have been having continuous problems ever since in 2018 the rubbers needed to be change and water dispenser.. in 2020 dec I called defy and reported the fridge broke down everything inside was warm my food was all gone bad it took defy 9 days later to repair it with a compressor part and regas it, this after numerous daily calls finding out when it will be fixed as living without a daily necessity is hard and 9 days was the pits!! In Jan 2021 I called defy and informed them the top of the fridge is not working properly not getting cold and the rubbers are coming off, after numerous calls at the service centre they finally sent a tech out christo to regas and put a part and I was told to monitor and if I had any prob to call them again.. On the 9th of March 2021 I called defy service centre once again as the fridge was over freezing at the bottom building up ice everywhere the top was once again warm, once again food getting bad.. the defy tech only came out 1 week later on the 19th even thou I had called at stated load sheding was going to start at 2pm they need to come earlier the guy named sibusiso came 5min before power outage and managed to regas the fridge once again and changed the regulator part not distributing the cold properly.. he advised as the power is off I should monitor the fridge and give him a call if I have any problems.. now the 23rd March 2021 I called sibusiso and informed him the fridge door had a terrible squeaking sound and the back were the motor is making it very loud and the top of the fridge is over freezing and the bottom Is defrosting.. he informed me once again he come through and sort it out.. it's now 3 days later still not fixed after numerous calls daily at both the defy service centre and the tech sibusiso I get the run around, I called him today and asked him to come through and once again he stated he was in his way u also called the defy office and the lady stated she spoke to sibusiso and he was on his way, it's now 5pm still no reply.. I smsed sibusiso and gave my address and told him I'm waiting his reply was he is still coming and that I'm working from home?? Meaning I got the whole day to sit and wait for ppl ??? I'm cruelly disgusted at defy and this product and service I'm getting the run around each time this piece of **** breaks down and now I'm noticing after they come and fix 1 thing a month later something else goes wrong I'm just so fed up and tired of living with a broken fridge and spending so much money keep replacing the spoilt goods..as for defy and they techs they continuously lie to u they coming out and days go by leaving u with no fridge!! I'm hyst tired now and want a brand new fridge!!! I cannot go on this year with every other month they keep fixing..