LP
Lebogang P

1 reviews | Active since Sept 2025

14 Sept 2025, 21:04

WORST MISTAKE

Dear fellow South Africans, do yourselves a favor, DO NOT PURCHASE THE DEFY DOUBLE/SIDE FRIDGE, NO MATTER THE SELLING PRICE, I BOUGHT THIS FRIDGE I NOVEMBER 2024, ITS BEEN FIXED FOR THE 3RD TIME NOW AND GUESS WHAT? ONCE AGAIN THE PROBLEM IS NOT RESOLVED, ITS NOT EVEN A YEAR OLD, FIRST THING I AM DOING TOMORROW MORNING IS RETURNING THE FRIDGE TO BRADLOWS WESTONARIA WHERE WE BOUGHT IT, I WANT MY REFUND THEY WILL DEAL WITH THEIR SUPPLIER, OTHERWISE IT'S GOING TO BE A LEGAL MATTER THAT WILL BE ESCALATED TO PROPER REPRESENTATIVES I AM TIRED OF THE BACK AND FORTH!!!!! YHOOOOO I WANT TO SCREAM RIGHT NOW, I HAVE AN 8 MONTH OLD HIS FOOD ARE ALL NOT FROZEN WAS AWAY FOR THE WEEKEND, IMAGINE THE FOOD POISONING, MY MEAT AND OTHER ITEMS IN THE FRIDGE? DEFROSTED NOW NEED TO BE FROZEN AGAIN ON ANOTHER FRIDGE, I'M FUMING SHOULD WE GET SICK FROM FOOD POISONING ALL HELL WILL BREAK LOOSE, 3RD ATTEMPT? I DON'T EVEN WANT A REPLACEMENT I WANT MY DAMN MONEY!!!!!

0
Replies (1)
Defy Appliances
Defy Appliances's reply15 Sept 2025, 08:41
Official
Good day Lebogang, 
We apologise for the inconvenience caused. 
The service team will be in touch. 

Warm regards, Defy Customer Care