KR
Kgotso R

1 reviews | Active since Oct 2022

11 Oct 2022, 11:38

Worst After Service

Worst after service support ever!!!! I bought their microwave which failed after 10 months and I had to pay R630 to get it fixed. The same microwave failed a day later and they said I should pay an additional R1200 for the repairs. That would have brought the total repair costs to R1830 for a microwave that costs only R2000. I’m very disappointed in their products and service! Don’t buy their products, rather buy Samsung or Russell Hobbs.

0
Replies (1)
Defy Appliances
Defy Appliances's reply11 Oct 2022, 11:52
Official
Good Morning, Kgotso.
Trust you are well.

We will look into this further by having our service team reach out.

Please rest assured that we received your query and details.
 
We will revert as soon as possible. 

Warm Regards, 

Customer Care Team
Defy Appliances (Pty) Ltd 
#TheArtofKitchen