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Lizette C
1 reviews | Active since Apr 2017
09 Mar 2022, 11:12
Worse after service
I got a Microwave Defy DMO 391 as a present in August last year, not heating food, service centre expect me to take it back to store for repairs, I live over a 100 km from the store and petrol alone will cost me more than 500 rand for 2 rkund trips worse after service I have ever encountered
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Replies (3)0
Replies (3)
Defy Appliances's replyOfficial
09 Mar 2022, 11:39Hi Lizette
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply09 Mar 2022, 11:39
Official
Hi Lizette
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
LC
Lizette C's updateReviewer Update
09 Mar 2022, 11:42Waiting in anticipatience
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Lizette C's update09 Mar 2022, 11:42
Reviewer Update
Waiting in anticipatience
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Lizette C's updateReviewer Update
11 Mar 2022, 16:48Service Centre called today, was promised heaven and earth even a new microwave all of this before lunch since then I have phoned them left message at reception asking them to call back urgent, now it is weekend, they have closed, because no reply when you call, and no call back either, worse ever
LC
Lizette C's update11 Mar 2022, 16:48
Reviewer Update
Service Centre called today, was promised heaven and earth even a new microwave all of this before lunch since then I have phoned them left message at reception asking them to call back urgent, now it is weekend, they have closed, because no reply when you call, and no call back either, worse ever