will not recommend buying a defy product!!!!

My job/case number at Defy SA..***. my double door french look Defy fridge broke 2 weeks ago, 15th October to be exactly, log the call at Defy and then for one week had no service from Defy until I went on this "Hellopeter" platform, same day someone called me from defy, and the same day, that is last week Thursday came out, fetched the faulty fridge and loaned me a single door fridge, only realized after they had left that no shelves were in the fridge, that limits the loan fridge seriously!!!! yesterday was a week again and i have no communication/feedback from Defy, sad but true, have sent mails again and will share my last mail of yesterday below.

Hi Mpho,

Hope you are well!

Please can I have some follow up on my Defy fridge that was collected from my house for repair at your workshop, to date I have now received no communication from Defy and although you guys gave me a loan fridge, you left no shelves, so the single door fridge is very limited😒😒😒.

Please can I have some feedback regarding the process of repair and hopefully my fridge will be returned by the end of this week!!!!!!!!!!🙏🙏🙏🙏🙏🙏🙏(2026/10/30)