Why do you not keep parts for washing machines?

My Maxi**** 800 is washing and draining but it will not spin. I contacted Bergren who repair washing machines and they collected my washing machine. The problem is apparently a sensor. They were initially told there would be a waiting period of between 8-10 weeks (a long time without a washing machine) as you had to backorder the part.<br> <br> Today I received another call from them to say that they had to return my washing machine (not repaired) as Defy have not numbered the sensor and without the part number they cannot order the sensor. So tomorrow they will be returning my washing machine without it being repaired. <br> <br> I thought you were a South African company and that parts would be freely available. How can I literally throw away a washing machine that is about 2 years old just because a sensor is not picking up the spin cycle. <br> <br> I tried to phone Defy myself this morning and the customer service from the Spares department is non existent even after I tried to explain the problem. <br> <br> I need this machine fixed. I am a pensioner and not able to buy a new washing machine every 2 years.