NS
Nthabiseng S
1 reviews | Active since Mar 2009
02 Mar 2022, 14:13
Why buy defy? , its the worst product ever.
I bought it in December and it has been fixed 3 times, I'm so frustrated The fridge is making noise again. why are you not replacing this fridge with a NEW ONE. Something is definitely wrong with this fridge. why must a fridge make such a TERRIBLE noise and we back to square one, sleepless nights because of the noise it keeps on making, I would like to get a refund for this fridge as you not able to give me a new one and I don't want your product anymore, its the worst experience ever. I don't think I will ever trust the product again. I'll be sure to share this terrible experience with my family and friends . Its less than 3 months and so much stress from just a fridge?
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Defy Appliances's replyOfficial
03 Mar 2022, 13:35Hi Nthabiseng
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply03 Mar 2022, 13:35
Official
Hi Nthabiseng
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team