NM
Nompumelelo M
1 reviews | Active since Apr 2018
01 Sept 2021, 21:33
Warranty issues
My mother bought a glass top stove at Game in December 2020. The top just cracked and when I called I was told the glass is not under warranty. This is not fair, the warranty is supposed to be for the stove as a whole why is the glass excluded? Kindly attend to our complaint Defy or Game before you loose more customers because of your I don't care attitude.
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Defy Appliances's replyOfficial
06 Sept 2021, 16:39Hi Nompumelelo
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply06 Sept 2021, 16:39
Official
Hi Nompumelelo
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team