warranty fridge numerous fault issues - Poor customer service

I purchased a brand new DFFf413 790 fridge freezer in June 2018, with a full warranty. I have since had issues with the fridge on a more frequent basis. 09/05/2019 - *** 12/06/2020 - *** 29/05/2021 - *** 23/11/2021 - *** 14/03/2022 - *** 17/03/2022 - ***

I have now been without a fridge for more than 2 weeks and have lost over a R1000 worth of food stuff which has spoiled in the first week.

I was promised last week that Eduard Knuist would call be back and to date I have not received a call.

It is really unsettling that the fridge has given me so many issues while during the warranty period. I am really concerned as firstly this is not an appliance that is cheap to replace and secondly this unit may very well have a factory fault.

I am really disappointed as up to date I have been a loyal DEFY customer and it is extremely frustrating