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maryka E
1 reviews | Active since Oct 2019
15 Mar 2025, 07:34
Very poor service
They exchanged my washing machine which was faulty,only to find when I opened the box the new washing machine is in pieces and looks like it fell somewherre traveled to me. I am so disapointed and this over a weekend how am I supposed to do washing as A full time working mom with a small child and baby my weekend is ruined and I am so disapointed in Defy.
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Defy Appliances's replyOfficial
17 Mar 2025, 08:57Good day Maryka
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply17 Mar 2025, 08:57
Official
Good day Maryka
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd