USELESS DEFY CUSTOMER SERVICE

My Defy Ceramic Hob, almost 6 months old, is malfunctioning and my wife requested Defy to see what the problem was under the warranty on 18 February 2021. Everyday is excuse after excuse, blaming everything from the Biden Presidency to COVID to cover for their total incompetence and uselessness. We have been without a functioning stove for 2 weeks and they could care less. Extremely unprofessional and USELESS. People should stay away from DEFY