BC
Bruce C

1 reviews | Active since Jul 2012

02 Dec 2021, 08:42

USELESS DEFY !!!

Simply the worst appliance service I have ever received. For over a month I have been waiting for defy to repair an Oven. The excuses, & amount of people I have spoken to, are too long to list. For the past 2 week I have been told parts are on there way from Ladysmith ?? I could have walked from Durban to Ladysmith & back in this time. THE SAGA CONTINUES ????

0
Replies (1)
Defy Appliances
Defy Appliances's reply02 Dec 2021, 14:32
Official
Hi Bruce

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team

Best regards,