Unhappy Defy Customer- Pathetic Service

I had purchased a Defy fridge in July 2023 from Makro Cornubia. This was the second Defy fridge I purchased as the first one was defective. I paid R 7 499,00. I have had endless problems since purchasing the fridge. Technicians have come to repair the fridge perhaps atleast 7 times. They have replaced the thermostat twice and replaced the excess water tray at the back of the fridge atleast 3 times. I had got my lawyers involve who were unable to help as it was over six months. I had then contacted the consumer council, who is of no help at all. Defy is refusing to help me as I utilized my husband's Makro card to purchase the fridge. They assume that I am not the owner. I have received such pathetic service from Defy and the consumer council. I will never purchase a Defy appliance again and I don't recommend people purchasing Defy products. The products aren't good quality and the after sales service is appalling.