Unhappy customer

Purchased my Defy machine in 2022 and ever since I have just had problems.Everytime Defy sends out a technician to fix this and that or replace this and that but the moment he leaves my machine is worse. The last visit resulted in dents in my machine because of them just throwing my machine to the ground with no support underneath.If it’s not the springs that faulty then it was the motor that needs to be replaced. I’m so sick and tired of all this ups and downs and Defy not owning up or even having the decency to look into this matter and I have logged numerous calls with Game Tygervalley regarding this. I wish you could hear the noise the machine makes from start to finish it’s unbearable.Now I get told the guarantee is over I need to pay for a technician to come out.This is so unacceptable as you knew from the start this machine was faulty

I always believed in Defy as all my home appliances are defy but surely with this purchase it has changed my mind completely towards Defy