GM
Gift M
1 reviews | Active since Jul 2024
15 Oct 2024, 19:41
Unhappy Customer 👎🏽
Last Year September, I bought a Defy washing machine twin tap at Sleepmaster. This year May, the washing machine broke down the SPIN we called people from Sleepmaster to help us then they sent Defy Technician to come fix and he did fixed it. Then on August the washing machine broke down the WASH it no longer washing.
I contacted people from Sleepmaster again on August to call the Defy Technician to come fix the machine till now I haven’t received a call or any updates, when I go to Sleepmaster they tell me that they did report the problem but I haven’t received any call from Defy Technician. What a BAD CUSTOMER SERVICE!!
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Replies (1)Defy Appliances's replyOfficial
16 Oct 2024, 08:17Good day Gift,
We apologise for your experience.
The team has been advised to assist with resolution.
Warm regards,Defy Customer Care
We apologise for your experience.
The team has been advised to assist with resolution.
Warm regards,Defy Customer Care
Defy Appliances's reply16 Oct 2024, 08:17
Official
Good day Gift,
We apologise for your experience.
The team has been advised to assist with resolution.
Warm regards,Defy Customer Care
We apologise for your experience.
The team has been advised to assist with resolution.
Warm regards,Defy Customer Care
