Unbelievably Poor Service

<p>After i reported a broken fridge with the company i was promised a new one, while waiting for the new one my current one stopped working completely. i started calling while it was still running poorly, it took one and a half day to get through to to someone after leaving numerours messages with the receptionist for Ismail & Morgan,Luckiy i got Roger to attend to me though i was not happy i was not get a loan fridge asap, i feeling like crying thinking about all the food i have to throw away :-(. i really dont understand why they cant assist me....i keep wondering if its where i come from that this matter is not treated as urgent.</p> <p> </p> <p>I cant even beggin my story about Makro Springfield where i phurchased my fridge,they were worse than Defy...im still shocked.</p>