PV
Paul V
1 reviews | Active since Jun 2022
17 Jun 2022, 11:04
Unable to get responses from ZA Service Defy
I contacted ZA Service Defy on 13/06/2022, and asked the following question: Can you please advise where I can buy 1x drawer for the Defy 277L F325 Upright Larder Freezer. On 14/06 I received a reply asking in which area I am, and I rep****. To date no further replies received despite several emails sent to DEFY again.
Helpful (0)
Replies (3)0
Replies (3)
Defy Appliances's replyOfficial
17 Jun 2022, 12:49Good Day, Paul.
Please accept our sincerest apologies for the inconvenience.
We've gone back to our platforms and can't seem to find the communication trail.
Please kindly send your region again, and we'll respond with the service center closest to you.
Alternatively, the below link can be visited to see a list of Authorised Service Centres:
https://defy.co.za/pages/product-advice
We wish you a lovely day ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Please accept our sincerest apologies for the inconvenience.
We've gone back to our platforms and can't seem to find the communication trail.
Please kindly send your region again, and we'll respond with the service center closest to you.
Alternatively, the below link can be visited to see a list of Authorised Service Centres:
https://defy.co.za/pages/product-advice
We wish you a lovely day ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply17 Jun 2022, 12:49
Official
Good Day, Paul.
Please accept our sincerest apologies for the inconvenience.
We've gone back to our platforms and can't seem to find the communication trail.
Please kindly send your region again, and we'll respond with the service center closest to you.
Alternatively, the below link can be visited to see a list of Authorised Service Centres:
https://defy.co.za/pages/product-advice
We wish you a lovely day ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Please accept our sincerest apologies for the inconvenience.
We've gone back to our platforms and can't seem to find the communication trail.
Please kindly send your region again, and we'll respond with the service center closest to you.
Alternatively, the below link can be visited to see a list of Authorised Service Centres:
https://defy.co.za/pages/product-advice
We wish you a lovely day ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
PV
Paul V's updateReviewer Update
21 Jun 2022, 09:16DEFY's Lerato eventually responded, on 20/06/2022, on the same communications trail that DEFY could not find previously.
Thank you HELLOPETER, I am fairly sure I would not have received a response if I had not posted my request on HELLOPETER.
Thank you HELLOPETER, I am fairly sure I would not have received a response if I had not posted my request on HELLOPETER.
PV
Paul V's update21 Jun 2022, 09:16
Reviewer Update
DEFY's Lerato eventually responded, on 20/06/2022, on the same communications trail that DEFY could not find previously.
Thank you HELLOPETER, I am fairly sure I would not have received a response if I had not posted my request on HELLOPETER.
Thank you HELLOPETER, I am fairly sure I would not have received a response if I had not posted my request on HELLOPETER.
Defy Appliances's replyOfficial
21 Jun 2022, 09:19Good Day, Paul.
Glad we could assist.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Glad we could assist.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply21 Jun 2022, 09:19
Official
Good Day, Paul.
Glad we could assist.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Glad we could assist.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za