CB
Caroline B
1 reviews | Active since Apr 2025
02 Apr 2025, 11:09
TWO broken stovetops in less than a year
Have purchased TWO glass stovetops in the past year for over R7000 each and both have been cracked beyond repair. The first one had a small object dropped on it and smashed into pieces, the second developed a huge central crack for seemingly no reason. Warranty only covers electrical malfunctions. The glass is so thin it scratches if you put a pan on it. I would give this piece of garbage company 0 stars if I could for robbing me in broad daylight like this. Looking for a new stove? Save your money and peace and don't buy defy.
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Replies (1)Defy Appliances's replyOfficial
02 Apr 2025, 13:48Good day Caroline,
We apologise for the inconvenience caused.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience caused.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply02 Apr 2025, 13:48
Official
Good day Caroline,
We apologise for the inconvenience caused.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience caused.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
