MJ
Mareli J
1 reviews | Active since Mar 2022
29 Mar 2022, 19:06
Twice received a faulty fridge!
I bought a fridge at Builders Warehouse beginning of February. The fridge did not work initially. They sent out someone who came to ‘fix’ my brand new fridge, then after a week it was again not cooling and just water pouring out of the fridge. After that I received a new fridge. Now 5 days later my new DEFY fridge is freezing my food in the fridge on the lowest setting! I am so upset! Why do all your new appliances do not work? The amount of food I had to throw away is almost worth R2000!!! I am fedup with this extremely poor fridge!
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Defy Appliances's replyOfficial
30 Mar 2022, 08:22Hi Mareli
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply30 Mar 2022, 08:22
Official
Hi Mareli
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team