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Shamilla E
1 reviews | Active since Feb 2018
20 Aug 2020, 11:37
Top service from management
After receiving no help from defy for the past 2 years. Unanswered emails calls etc , abrupt customer care staff, I finally managed to get through to a field manager in Midrand I would like to thank Jan van Zyl and Lucas for assisting me so quickly It is much appreciated Defy needs more staff members like you
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Defy Appliances's replyOfficial
20 Aug 2020, 14:59Hi Shamilla. Thank you for taking the time to write this review and letting us know about your experience. We're very sorry for the inconvenience you experienced in getting in touch with us but we're glad to hear that Jan and Lucas have assisted you. We'll pass this feedback on to the Team.
Please feel free to get in touch with us again if you need any assistance by emailing *** or sending us a WhatsApp on ***.
Kind regards,
Defy Marketing
Please feel free to get in touch with us again if you need any assistance by emailing *** or sending us a WhatsApp on ***.
Kind regards,
Defy Marketing
Defy Appliances's reply20 Aug 2020, 14:59
Official
Hi Shamilla. Thank you for taking the time to write this review and letting us know about your experience. We're very sorry for the inconvenience you experienced in getting in touch with us but we're glad to hear that Jan and Lucas have assisted you. We'll pass this feedback on to the Team.
Please feel free to get in touch with us again if you need any assistance by emailing *** or sending us a WhatsApp on ***.
Kind regards,
Defy Marketing
Please feel free to get in touch with us again if you need any assistance by emailing *** or sending us a WhatsApp on ***.
Kind regards,
Defy Marketing